Onboarding redesign for a travel marketplace
Onboarding redesign for a travel marketplace. Led research, interface design and handover. The team stopped redrawing the same screens for each platform.
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Mariana Duarte
Senior Product Designer — fintech onboarding & compliance-heavy flows
Rate
$82.00/hr
PTAvailable for work0 contracts completedNo reviews yet
About
I've led design on checkout and KYC flows for two Lisbon fintechs, most recently cutting onboarding drop-off by a third without touching the legal copy nobody was allowed to change. Messy, regulation-constrained problems are my happy place. Every engagement starts with five user interviews, even when the budget says it shouldn't.
Portfolio
03 filedCheckout usability study for a subscription box service
Checkout usability study for a subscription box service. Led research, interface design and handover. Task success in usability testing rose from 54% to 89%.
Data-heavy interface design for an insurance broker
Data-heavy interface design for an insurance broker. Led research, interface design and handover. Task success in usability testing rose from 54% to 89%.
Reviews
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