Onboarding microcopy for a hotel group
Onboarding microcopy for a hotel group. Wrote and edited everything, working from customer interviews. Demo requests from the homepage went up by 42%.
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Chiara Fontana
Content Writer & Editor — travel, food, and lifestyle brands
Rate
$42.00/hr
ITAvailable for work0 contracts completedNo reviews yet
About
For five years I've written destination guides and product stories for boutique hotels and a Florence-based food-box subscription, where my relaunched welcome-email series cut first-month churn noticeably. I edit as much as I write, so drafts come back clean, not just pretty. Give me a brand with an actual point of view and I'll make it sound like one.
Portfolio
03 filedTechnical documentation for a travel marketplace
Technical documentation for a travel marketplace. Wrote and edited everything, working from customer interviews. Demo requests from the homepage went up by 42%.
Brand voice guide for an online grocer
Brand voice guide for an online grocer. Wrote and edited everything, working from customer interviews. The knowledge base now answers the twenty questions support answered most.
Reviews
No reviews in print yet
Feedback stays sealed until both sides of a completed contract have written theirs, then both are published at once. Either no contract has finished here yet, or one side is still holding its review.