Search relevance tuning for a pet supplies shop
Search relevance tuning for a pet supplies shop. Owned the model, the evaluation and the deployment. First-response time on support tickets dropped from hours to minutes.
Loading the home page
Ji-hoon Kim
AI Engineer | Chatbots, Agents & LLM Evaluation
Rate
$75.00/hr
KRAvailable for work0 contracts completedNo reviews yet
About
After three years building conversational AI at Kakao I went independent to work on smaller, weirder problems. Recent projects include a Korean-English support bot for a cosmetics exporter and an internal agent that drafts insurance claim summaries, both with proper eval harnesses so quality is measured, not vibes. I containerize everything I ship.
Portfolio
03 filedRecommendation engine for a fashion retailer
Recommendation engine for a fashion retailer. Owned the model, the evaluation and the deployment. First-response time on support tickets dropped from hours to minutes.
Churn prediction model for an insurance broker
Churn prediction model for an insurance broker. Owned the model, the evaluation and the deployment. First-response time on support tickets dropped from hours to minutes.
Reviews
No reviews in print yet
Feedback stays sealed until both sides of a completed contract have written theirs, then both are published at once. Either no contract has finished here yet, or one side is still holding its review.