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Privacy policy

What we collect, why, how long we keep it, and the controls you have. Short because we collect little.

Last updated Saturday, 1 August 2026

1. The short version

We collect what is needed to make and manage a booking, keep your account working and improve the service. We do not sell personal data, we do not run third-party advertising trackers, and we keep data only as long as we need it.

2. What we collect

Depending on how you use Stayora:

  • Account data: name, email, password hash, preferred currency
  • Booking data: guest names, contact details, dates, payment brand and last four digits (never the full card number)
  • Preferences stored on your device: theme, currency, guest wishlist
  • Technical data: IP address, browser type and pages visited, used for security and aggregate analytics

3. How we use it

To process bookings and payments, send confirmations and service messages, prevent fraud, respond to support requests and understand which parts of the site work well. We only send marketing email if you opt in, and every message has an unsubscribe link.

4. Who we share it with

The Property you book with (guest names, contact details, arrival time, special requests), our payment processor, our email provider and, where required, tax or law-enforcement authorities. Each provider is bound by contract to use data only to provide their service to us.

5. How long we keep it

Account data until you delete your account. Booking records for the period required by tax law (typically 7 years), anonymised after the stay where possible. Technical logs for 90 days.

6. Your rights

You can access, correct, export or delete your data from Account > Settings, or by contacting us. You can object to processing and complain to your local data-protection authority.

7. Security

Passwords are hashed with bcrypt, sessions are cookie-based and expire, and all traffic is encrypted in transit. Card details never touch our servers.

8. About this demo

This build runs locally with synthetic data. Any details you type into forms are kept in the local database or logged to the console for demonstration only.

Questions about any of this? Contact us and a human will answer.